Return & Replacement
SAULT products come with 1 Year Warranty from date of purchase Mandatory registration is required on SAULT website within 14 days of purchase.
- Wrong Product has been received
- Damaged product has been received
- Documentary evidence in the form of a photo or video
Replacement can be made if the customer reports the same to our Customer Service team by calling at 1800-2099-588 Mon – Sat 11AM to 7PM, or write an email to firstname.lastname@example.org The customer will be responsible for sending the defective/damaged product to the service centre and the charges will be borne by the customer itself, however, when the correct product is sent back to the customer the charges will be borne by the SAULT
The request will, however, be entertained once technicians at SAULT have checked and determined the issue at our end.
A product purchased at SAULT.IN will not be eligible for a replacement if the customer is not happy with the look/sound quality of a defect-free product, physical damage or tampering caused by the user.
If your order arrives with a manufacturing defect, please contact SAULT Customer Service immediately. The SAULT team will look into the case and will dispatch a replacement. This policy is valid only up to 3DAYS from the delivery of the order.
If you believe that the packaging of your order has been tampered with or damaged before delivery, please refuse to take delivery of the package and reach out to SAULT Customer Service immediately. SAULT will dispatch a replacement immediately.